Privacy Policy
Effective Date: May 3, 2026
Welcome to Dhongila | The Art of Feminine Luxury.
At Dhongila, we hold the privacy and trust of our clientele in the highest regard. As a premium lifestyle brand, we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage with our services.
1. Information We Collect
To provide a bespoke shopping experience, we may collect the following information:
- Personal Identifiers: Name, shipping and billing addresses, email address, and telephone number.
- Transaction Details: Records of products purchased, sizes, and payment history (all payment processing is handled through secure, encrypted third-party gateways).
- Digital Footprint: IP address, browser type, and interactions with our website to improve your browsing experience via WordPress and Elementor technologies.
2. How We Use Your Information
Your data is utilized solely to uphold the Dhongila standard of excellence:
- Order Fulfillment: To process transactions, manage deliveries, and provide order updates.
- Personalization: To tailor our lifestyle offerings and website interface to your preferences.
- Communication: To share exclusive insights into new collections, “The Golden Ginkgo” series, and private invitations, provided you have opted into our mailing list.
- Brand Refinement: To analyze website performance and ensure our digital presence remains as elegant and functional as our physical outlets.
3. Data Protection & Security
We implement rigorous administrative and technical security measures to protect your personal information. Access to your data is restricted to authorized personnel who require it to perform their duties. We utilize industry-standard encryption to ensure that your journey with Dhongila remains private and secure.
4. Sharing with Third Parties
Dhongila does not sell, rent, or trade your personal information to third parties. We only share data with trusted partners essential to our operations, such as:
- Logistics and courier services for delivery.
- Secure payment processors.
- Internal analytical tools to optimize website performance.
5. Your Rights
As a valued member of the Dhongila community, you have the right to:
- Access the personal data we hold about you.
- Request the correction of any inaccurate information.
- Request the deletion of your data from our active marketing databases.
- Opt-out of any promotional communications at any time.
6. Cookies and Tracking
Our website uses cookies to enhance navigation and remember your preferences (such as language and currency). You may choose to disable cookies through your browser settings, though this may limit your access to certain premium features of our site.
7. Updates to This Policy
Dhongila reserves the right to refine this Privacy Policy as our brand evolves. Any changes will be reflected on this page with an updated “Effective Date.”
8. Contact Us
For inquiries regarding your privacy or to exercise your data rights, please contact our concierge team at:
Dhongila Headquarters Email:[email protected] Location: Mirpur 11, Dhaka, Bangladesh Website: https://dhongila.com/
Dhongila — The Art of Feminine Luxury.
